Support Center

Get help when you need it

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Frequently Asked Questions

How long does withdrawal take?

Withdrawals are reviewed and paid manually. After you submit one it shows as Pending in History and changes to Paid once it is sent to your bank. If it is still Pending after 48 hours, message us on Telegram with your account username.

What is the minimum withdrawal?

The minimum depends on your country. Sign in and open the Withdraw page to see the exact limits. Free accounts cannot withdraw, so upgrade first.

How do I upgrade my plan?

Open the upgrade page, choose a plan, pay, then submit your payment reference or proof of payment. We approve upgrades manually and your plan starts as soon as it is approved.

Is my account secure?

Yes. Passwords and PINs are stored encrypted, and repeated wrong sign-in attempts are blocked for 15 minutes. Never share your password or PIN with anyone, including people claiming to be support.

Sign in to see limits for your country.